Contact Us

Our regular office hours are:

Bahamas Wellness Medical Centre

• Monday, Tuesday, Thursday, Friday, Saturday: 9:30 am - 5:30 pm
• Wednesday: 9:30 am - 1:30 pm
• Sunday: Closed
• 24/7 Emergency Care

Bahamas Wellness Spanish Wells

• Monday, Tuesday, Thursday, Friday, Saturday: 9:30 am - 5:30 pm
• Wednesday: 9:30 am - 1:30 pm
• Sunday: Closed
• 24/7 Emergency Care

Bahamas Wellness Lower Bogue

• Monday - Friday: 9:30 am - 5:30 pm
• Saturday - Sunday: Closed

Bahamas Wellness Nassau

• Monday - Friday: 9:30 am - 5:30 pm
• Saturday - Sunday: Closed

In the event of a life-threatening medical emergency, call emergency medical services at 919 immediately. DO NOT WAIT! Inform the emergency room staff that you are a patient of the Bahamas Wellness Health System, and they will contact us.

If you have an urgent medical need and need to talk to our doctors after our regular hours, please call our office at (242) 332-0224. A doctor is on-call 24 hours a day. Your call will be returned promptly.

The Bahamas Wellness Health System accepts most major insurance plans. Please contact your insurance company or you may call our office at (242) 332-0224 to find out if we accept your plan.

If your insurance plan requires you to pay a co-payment, co-insurance, and/or a deductible, you will need to pay at the time of your visit. For your convenience, we accept cash, checks, Visa, MasterCard, Discover, and American Express.

If you have a question related to your bill or insurance, please contact our billing specialists at (242) 332-0224.

If your physician in the Bahamas Wellness Health System suggests a specialist evaluation or diagnostic testing that requires a referral, we will make every effort to provide this for you as soon as possible.

Some referrals require insurance preauthorization and cannot be processed immediately. Insurance guidelines prohibit us from backdating referrals. We require three business days for the processing of routine referrals.

Please coordinate this with your primary care physician in advance. Appointments will be rescheduled if required referrals are not received in the office by the time of your visit.

Physical Therapy: You will need a referral from your physician or medical provider (primary care doctor, nurse practitioner, orthopedic surgeon, podiatrist, chiropractor, etc.) for insurance to pay for your physical therapy treatment.

Providers in the Bahamas Wellness Health System will accept an initial referral by fax, phone, or email from your provider, and we will obtain the needed signed prescription within days of your referral, or you may bring the signed referral form with you to our office.

Prescriptions and refills for established patients of the Bahamas Wellness Health System are routinely issued during our regular office hours (see above). You can make your request by calling our office at (242) 332-0224.

Refills are generally not issued during the evenings, weekends, or holidays, as the doctors may not have access to all your medical records during those times. It is helpful to anticipate your refill needs to avoid an interruption in your medication therapy.